TD TRAVEL IS monitoring the COVID-19 situation closely and will continue to provide information and assistance to travel advisory as we receive information from airlines. We understand the considerable business challenges you are facing and are working hard to help. We have teams working around the clock responding to customers and processing refunds. For the latest information on COVID-19 and how the TD TRAVEL companies are responding, please visit this AIRLINE WEBSITE or contact our office. We are also making waiver information available to TD TRAVEL customers directly in their logins. We thank you in advance for your patience and ask that you first check the airline website for the latest information regarding cancelled flights and refund policies, rules are changing almost daily and in most cases the airline websites are the best place to find the most accurate and updated information. We’ve provided website links for the major airlines in this email. Please keep in mind:        
You will find useful information below to help guide your next steps. If the airline has not issued a policy yet, and you still wish to cancel, please note normal airline penalties and restrictions will apply. If you still wish to cancel without a waiver, please email FLYTDTRAVEL@GMAIL.COM with the subject “CANCELLATION DUE TO CORONAVIRUS”.Please note by submitting a cancellation you give TD Group has the right to cancel the purchase, all cancellations are final and cannot be reversed.Any refund according to the airline’s policy would be submitted must go through channel of payment which was used at the time of purchase. Please notice that refunds might take a longer time than usually due to the circumstances. For more information visit our website: www.flytdtravel.com.


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